Gina Cass-Gottlieb

Australian lawyer

7 stories

6 quotes

Consumers who wanted to avoid ads were left with no choice but to pay more to maintain the service they'd initially signed up for
We allege that Amazon AU included multiple ‌unfair terms in its contracts with Australian annual Prime subscribers, and it then relied on some of these terms to bring ‌ads onto Amazon Prime Video,
We allege Grill’d misled customers by overstating the extent of the donations it would make and the environmental contributions from its Tree Day Tuesday promotion. We consider this to be a form of greenwashing,
We have seen an increase in complaints from consumers and small businesses about the introduction or increase of fuel surcharges, including surcharges of more than 70 per cent imposed on small businesses servicing remote communities,
We ​have urgently assessed and granted this interim authorisation, received late ‌Wednesday, ⁠because we recognise the impact of the current situation on consumers, businesses, and farmers,
It is not our usual practice to publicly announce ​investigations, but given the significance of the ​issue, ⁠the ACCC is confirming this investigation,

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