Brian Chesky

American businessman & Co-founder and CEO of Airbnb

8 stories

8 quotes

ChatGPT, at the beginning of last year, tried to do their little app store. And I told Sam [Altman]: if you want to be an app store like the iPhone, you need to have a software developer kit and an operating system like the App Store. Otherwise, none of our functionality is going to exist. And of course, it didn’t work very well,
I think of the Airbnb app as one day becoming an agent, you know, where basically the explore tab has an agent, our customer service has an agent, we’re developing another agent in another service area. Probably eventually there’s going to be a macro Airbnb agent. And that will probably be interoperable with MCP [a standard that lets AI agents connect with other software] to other agents,
We are finally making our first foray into AI search. And what you see is just the very beginning of something. And over the coming months, we’re going to really be iterating this very quickly. It’s not hard to create AI search; it’s hard to create AI search in e-commerce when you have $100 billion going through your platform,
I think part of it’s a narrative issue that we’re not talking about AI correctly,
The titles [in the answer] could actually be AI generated and they can be conversational as if you’re reading a chatbot, but more visual. Then you get to the product description page and the highlights are AI generated in real-time and personalized to you,
Travel shouldn't just be convenient. It should be meaningful,

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